Technology Consulting

Technology Consulting

Our staff work with entities of all sizes to identify technology that will facilitate their operations and improve productivity, reduce costs, and protect the organization’s assets.

  • Implementations
  • Systems review
  • Upgrades
  • Cloud computing
  • Process optimization
Software Development

Software Development

Our team of software engineers helps organizations throughout the country tie systems together to increase efficiencies and facilitate information sharing. After a solution is developed, it is maintained and supported as an off-the-shelf product.

  • Design, development & testing
  • Project management
  • Deployment
  • Custom applications
  • Training
  • UI/UX
Technology Incubator

Technology Incubator

Your developers are busy supporting the software your users depend on today, which leaves little room to build what’s next. Our Technology Incubator is a dedicated software team that takes your idea from concept to clickable prototype. Once you approve it, we develop, test and launch the finished application. See how the Incubator works.

  • Product discovery & feature definition
  • UI/UX design & architecture
  • Clickable prototypes & proofs of concept
  • Go / no-go decision before full development
  • Development, testing & launch
  • Code hand-off, or ongoing support from our team
Business Process Analysis

Business Process Analysis

Our staff work with entities to determine whether processes can be optimized through the use of technology, reducing redundant processes to save time and money and improve the accuracy of data.

  • Process mapping
  • Workflow analysis
  • Operational best practices
  • Identifying inefficiencies
  • Performance measurement
  • Technology solutions
Network & Software Security Services

Network & Software Security Services

Give yourself the added security of knowing that everything is being done to protect your organization. Our staff are highly versed in CJIS/FBI compliance. We help public safety agencies ensure compliance in a consultative role or by fulfilling the role of an agency LASO (Local Agency Security Officer).

  • CJIS compliance & LASO services
  • Assess and mitigate security risks
  • Implement security controls
  • Conduct audits
  • Monitor and respond to security incidents
  • Training and support
Technology Procurement & RFP Management

Technology Procurement & RFP Management

Our staff work with entities to build requirements for technology projects that can be used for an RFP or RFI. We manage the process from start to finish: understanding what your organization needs, writing clear requirements, finding qualified vendors, helping your team evaluate proposals, and negotiating a contract that protects your interests.

Our involvement doesn’t end at the signature. We can stay on to oversee implementation so that what was promised in the proposal is what gets delivered.

  • Needs assessment
  • Requirements definition
  • RFP / RFI development
  • Identifying potential vendors
  • Proposal evaluation & vendor selection
  • Contract negotiation
  • Implementation oversight
Project Management & Implementation Oversight

Project Management & Implementation Oversight

New systems succeed or fail in implementation. Our project managers act as your advocate throughout, coordinating vendors, staff and stakeholders, tracking progress against the plan, and raising risks early so they can be addressed before they become problems.

With deep experience in public safety and government technology, we help organizations implement technologies that improve operational efficiency and make sure they realize value from every new process or system they adopt.

  • Project planning & scheduling
  • Vendor coordination
  • Implementation oversight
  • Risk & issue management
  • Status reporting to leadership
  • Go-live & training support
Data Conversion Services

Data Conversion Services

We know transforming data from one system or format to another can be cumbersome and overwhelming. We can help with the process from start to finish.

  • Mapping
  • Extraction
  • Cleansing
  • Validation
  • Data migration
Technology procurement

From first idea to successful go-live

Buying a major system is one of the biggest decisions an agency makes. We guide you through every stage.

01

Needs assessment

Understand how you work today, what isn't working and what success looks like.

02

Requirements & RFP

Turn those needs into clear, procurement-ready requirements and an RFP or RFI.

03

Evaluation & negotiation

Identify vendors, evaluate proposals objectively and negotiate a contract that protects you.

04

Implementation oversight

Hold the vendor to their commitments through implementation, data conversion and go-live.

FAQ

Common questions

What types of organizations do you work with?

Government entities of all kinds, including law enforcement, corrections, fire departments, health and human services and departments of motor vehicles, as well as private organizations of every size.

Can you help us meet CJIS security requirements?

Yes. Our staff are highly versed in CJIS/FBI compliance. We can support your agency in a consultative role, or fulfill the role of your Local Agency Security Officer (LASO). We also assess risks, implement security controls, conduct audits and train staff.

Can you help us write an RFP and choose a vendor?

Yes. We build requirements, write the RFP or RFI, identify potential vendors, help evaluate proposals, negotiate the contract and oversee implementation.

Do you only give advice, or can you also build solutions?

Both. Alongside our consultants and project managers, our software engineers build integrations and custom applications, then maintain and support them.

Can you move our data from an old system to a new one?

Yes. We handle data conversion from start to finish, including mapping, extraction, cleansing, validation and migration.

Where are you located?

Our office is in Medina, Minnesota, and we work with organizations throughout the country.

Not sure where to start?

Tell us what you're working on and we'll recommend the right next step.